Many email programmes are generally able to distinguish good email messages from spam or junk email. When an email programme detects suspicious content in a message or when the message comes from a suspicious address, the programme automatically sends that message to the spam or junk folder. Sometimes, an email message from a legitimate sender is incorrectly judged as spam and goes to the spam or junk folder.

One can change settings such that emails from a certain sender become acceptable and are always sent to the Inbox. This is known as safe-listing or white-listing an email address.

Before subscription

Adding our "from" address postmaster@sriaurobindoinstitute.org to the "address book", "safe list", "whitelist" or "contact list" will usually work.

After subscription

Check your "spam", "bulk" or "junk" folder. If our email is there, look for a way to indicate that it is not spam. For example, try selecting the email and clicking a button such as "Not Spam", "Not Junk" or "Mark as safe".

After subscription

1. Log into your Gmail account
2. Click on "Spam" folder (generally on the left)
3. Select any emails from @sriaurobindoinstitute.org
4. Click the "Not Spam" button above the Spam listings

After subscription

1. Log into your Yahoo account
2. Click on "Spam" folder (generally on the left)
3. Select any emails from @sriaurobindoinstitute.org
4. Click the "Not Spam" button above the Spam listings

Before subscription

1. Login to your Yahoo account
2. Click on 'Options' (generally at the very top) and then 'Mail Options'
3. Click on 'Filters' (generally on the left)
4. Click on 'Add' button.
5. Assign a name for this filter: say 'SAIoC'
6. Underneath the heading "if all of the following rules are true...", locate drop-down beside "Sender" and select "ends with", then simply type @sriaurobindoinstitute.org into the box provided.
7. Trying to navigate away from this page should save the values automatically

After subscription

1. Log into your account
2. Click on "Junk" folder (generally on the left)
3. Select any emails from @sriaurobindoinstitute.org in the folder
4. Click on the "Not Junk" link above the listing

Before subscription

1. Login to your account
2. Click on 'Options' (in top right-hand corner) and then 'More Options'
3. Click on 'Safe and Blocked Senders' and then 'Safe Senders'
4. Simply type @sriaurobindoinstitute.org into the box provided below "Sender or domain to mark as safe:"
5. Click "Add to List" button.

After subscription

1. Log into your account
2. Click on "Folders" and then "Junk" folder (generally on the top)
3. Click to open any email from @sriaurobindoinstitute.org in the folder
4. Click on the "Mark as safe" link

Before subscription

1. Click on Settings (generally in the top right-hand corner)
2. Click on Mail Filters, then Add new mail filter.
3. Next to the From option, make sure you choose Contains in the dropdown menu and enter @sriaurobindoinstitute.org in the approrpriate field.
4. In the dropdown menu under Move to Folder, select Inbox
5. Click on Save filter